Subscription Cancellation & Refund Policy
Cancel your subscription easily anytime, and get refunds when eligible
🔄 Subscription Cancellation Methods
You can cancel your subscription through convenient methods
Cancel via Mobile App
Easily cancel your subscription through app settings
Difficulty: EasyCancellation Steps
- Open the app and go to settings menu
- Select account or subscription management
- Check your current subscription plan
- Click the cancel subscription button
- Confirm cancellation and complete
Cancel via Website
Cancel your subscription through account settings on speak.com
Difficulty: MediumCancellation Steps
- Log in to speak.com
- Navigate to account settings
- Select subscription management menu
- Check your current subscription plan
- Select cancel subscription option
- Enter cancellation reason and confirm
Cancel via App Store/Google Play
Manage your subscription directly through store settings
Difficulty: HardCancellation Steps
- Open App Store or Google Play
- Navigate to account settings
- Select subscription management menu
- Find Speak subscription
- Select cancel subscription option
- Confirm cancellation and complete
💰 Refund Policy
Check refund availability based on subscription type
Monthly Subscription
Short-term subscription, no refunds available
No RefundAnnual Subscription
Partial refund available if cancelled within 30 days
Partial Refund AvailableLifetime Subscription
No refunds except in special circumstances
No Refund📊 Annual Subscription Refund Calculation
Almost full refund
Mostly refunded
Half refunded
Partial refund
💡 Note: Refund amounts are calculated based on actual usage period and payment amount.
📈 Main Cancellation Reasons
We analyzed the main reasons why users cancel their subscriptions
Learning Goal Achieved
35%Reached desired English level, no longer needed
Lack of Time
28%Too busy to allocate time for learning
Cost Consideration
20%Subscription fee is burdensome, looking for cheaper alternatives
Using Other Services
12%Switching to other English learning apps or services
Others
5%Technical issues, personal circumstances, etc.
❓ Frequently Asked Questions
We answer your questions about subscription cancellation and refunds
How do I cancel my subscription?
You can cancel your subscription anytime by selecting 'Subscription Management' in app settings or through account settings on speak.com.
Subscription CancellationAre refunds available?
Partial refunds are available for annual subscriptions if cancelled within 30 days. Monthly subscriptions are not refundable.
Refund PolicyHow long can I use the service after cancellation?
You can use all features until the end of your current billing period, even after cancelling your subscription.
Service UsageCan I reactivate a cancelled subscription?
Yes, you can start a new subscription anytime. Your existing learning data will be preserved.
Subscription ReactivationAre refunds available for subscriptions with discount codes?
The same refund policy applies regardless of whether discount codes were used.
Discount Code Refunds⚠️ Important Notes
Please check these points before cancelling your subscription
You can use all features until the end of your current billing period, even after cancellation.
Learning data and progress are saved in your account and can be continued when you subscribe again later.
Cancelled subscriptions can be restarted anytime, and new discount benefits can also be applied.
You will receive a subscription cancellation confirmation email and can accurately check when the cancellation is completed.
Need to cancel your subscription?
You can cancel anytime through simple procedures
* You can use all features until the end of your current billing period, even after cancelling your subscription.